Trusted by 100+ Financial Institutions
ULTRA-HUMAN AI COLLECTION
THAT ACTUALLY DELIVERS
{EARLY COLLECTION}
Day 1-30 Payment Recovery
{SOFT COLLECTION}
Purchase Debt Recovery
{PROMISE TO PAY FOLLOW-UP}
PTP Reminders & Confirmations
Full Balance Resolution
Used when a client is unresponsive or delaying and settlement is no longer applicable.
Focus
Clarify
Clearly state full outstanding balance
Emphasize
Outline consequences and next steps
Request
Request required information to continue resolution
Active Accounts
Used for active or newly assigned accounts that are not yet delinquent.
Focus
Communicate
Neutral, service-oriented communication
Confirm
Confirm balance, obligations, and timelines
Confirm
Provide a clear next action without escalation
Settlement Offer
Used for negotiations and resolving a case through a discounted settlement when the customer cannot pay the full balance but is open to discussion.
Focus
Acknowledge
Acknowledge the customer's situation without pressure
Present
Present a one-time reduced settlement option
Emphasize
Emphasize the time-sensitive nature of the offer
Guide
Guide the customer toward resolving the matter now rather than later
Why HubTalk?
Compliance Monitoring
Every dialogue is searchable. Your compliance team sees and audits every complex conversation in real time.
On-Prem & Private Cloud
Deploy on AWS, Azure, or fully on-premise. Your data stays where regulators require it. EU calls route through EU infrastructure.
4% Error Rate ASR
Our proprietary speech recognition achieves 4% error rates—competitors average 15-25%. Better transcription means audit-ready records.
Omnichannel
Voice, chat, SMS, email, and messengers. One platform to maintain, one compliance framework for all customer touchpoints.
20+ Countries
Instant multilingual expansion across all your operating markets with localized voice agents.
60+ AI Models
Cloud, open-source, and proprietary LLM, ASR, and TTS models. Choose what works for your use case.
Works with your existing stack. No rip-and-replace required. API-first architecture connects to your CRM, telephony, and core systems via REST APIs, webhooks, and SIP trunks.
Day 1
Share Your Best Calls
Send us 100-150 call recordings and your top scripts. We'll design your AI agent to match tone, objection handling, compliance requirements.
Day 3
We Build & You Approve
In three days, your team tests the AI internally. Call it yourselves—refine scripts, adjust voice preference, perfect the handoff flow
Day 7
Pilot launch
Go live with 1,000 free conversations to validate ROI. We track contact rates, promise-to-pay rates, and compliance metrics together.
How quickly can we get started
Will customers know they’re talking to AI?
How do you handle compliance requirements?
What languages do you support?
How does your pricing work?
Can I integrate with my existing systems?